Privacy policy
Privacy Policy
Last updated: November 2025
This Privacy Policy describes how The True Potter (“we”, “us”, or “our”) collects, uses, and protects your personal information when you visit or make a purchase from thetruepotter.com
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Information We Collect
We collect the following types of information:
Personal Information
When you make a purchase, we collect:
• Name
• Billing & shipping address
• Email address
• Phone number
• Payment information (processed securely by Shopify—never stored by us)
Device Information
Automatically collected information such as:
• IP address
• Browser type
• Cookies
• Pages visited
• Time spent on the Site
Order Information
Products purchased, date/time of purchase, order total, and fulfillment details.
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How We Use Your Information
We use your information to:
• Process and fulfill your order
• Communicate with you about orders or customer support
• Prevent fraud
• Improve our website experience
• Send promotional emails (only if you opt-in)
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How We Share Your Information
We share your information with trusted partners only when necessary:
• Shopify (our storefront + payment processor)
• Shipping carriers (to deliver your order)
We do not sell or rent your personal information.
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Your Rights
Depending on your location, you may have the right to:
• Access the information we store
• Request corrections
• Request deletion
• Opt out of marketing emails
To exercise your rights, contact us at: thetruepotter1@gmail.com
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Security
We use Shopify’s secure servers and industry-standard encryption to protect your data.
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Changes to This Policy
We may update this policy periodically. Changes will be posted on this page.
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Contact Us
For privacy concerns or questions, contact:
📧 thetruepotter1@gmail.com