Shipping policy

Shipping Policy

Last updated: November 2025

⸻

Processing Time

Orders are processed within 2–5 business days.

This does not include weekends or holidays.

⸻

Shipping Rates & Delivery Times

Domestic U.S. shipping rates are calculated at checkout.

Estimated delivery times:

    •    Economy: 5–8 business days

    •    Standard: 3–5 business days

    •    Expedited: 2–3 business days

(Actual times depend on the carrier and your location.)

⸻

Order Tracking

Once your order ships, you’ll receive an email with your tracking number.

⸻

Wrong Address Disclaimer

Customers are responsible for entering the correct shipping address.

If your package is returned due to an incorrect or incomplete address, you will be responsible for reshipping costs.

⸻

Lost or Stolen Packages

Once a carrier marks your package as delivered, we are not liable for lost or stolen items.

Please contact USPS/UPS for assistance.

⸻

International Shipping

 

International orders may be subject to customs fees or taxes.

⸻

Returns

For returns, please refer to our Return & Refund Policy.

Return Center Address:

Planet Express Warehouse

1985 Del Amo Blvd, P8285

Torrance, CA 90501

United States